Returns & Exchanges
Creed is committed to ensuring your complete satisfaction with our luxury fragrances. If you are not entirely satisfied with your purchase, we offer a 30-day return window for items in their original, unopened, and pristine condition.
Initiate Your Request
Visit our online returns portal and enter your order number and email address to start the process and receive a Return Authorization number.
Prepare Your Package
Carefully pack the unopened fragrance in its original boutique packaging and place it inside a secure shipping box to prevent damage during transit.
Attach Shipping Label
Download and print the prepaid shipping label provided via email, then affix it clearly to the outside of your return parcel.
Receive Your Refund
Once our quality control team inspects and approves the returned item, your refund will be processed to your original payment method within 7-10 business days.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing