Frequently Asked Questions
Everything you need to know about our luxury fragrances.
Are your Creed fragrances 100% authentic?
Yes, we only stock genuine Creed fragrances sourced directly from authorized distributors. Each bottle comes in its original packaging with a unique batch code for verification.
What is the difference between an Eau de Parfum and a Millésime?
While both offer high concentrations of essential oils, Creed's 'Millésime' designation indicates that the fragrance was produced using a specific year's harvest of the finest ingredients, similar to vintage wine.
How should I store my fragrance to ensure its longevity?
To preserve the integrity of the scent, store your bottle in a cool, dark place away from direct sunlight and extreme temperature fluctuations, such as a bedroom drawer or cabinet.
Do you offer international shipping?
We currently ship to over 50 countries worldwide. Please note that shipping times and duties vary by destination and will be calculated at checkout.
What is your return policy for opened fragrances?
Due to the nature of beauty products and hygiene standards, we can only accept returns on unopened and sealed items within 30 days of purchase. We recommend purchasing a sample size before committing to a full bottle.
Why does my new bottle smell slightly different than my previous one?
Creed uses a high percentage of natural ingredients. Because harvests vary from year to year, slight variations in scent profile—known as 'batch variance'—are a hallmark of handcrafted, natural perfumery.